Post Purchase Upsell

Getting Started

Extensions

FAQs

Advanced Settings

In Shopify Admin, go to Apps → EcomRise Post Purchase → Settings to access Advanced Settings, where you can connect your Google Analytics account to track upsell performance, configure translations for multiple languages, and customize display options and templates. Each feature includes buttons or fields for setup, making it easy to follow and ensure accurate tracking and display.

1. Google Analytics Integration

The Google Analytics integration allows you to track post-purchase upsell activity, measure additional revenue from recommended products, and monitor customer behavior directly in Google Analytics. This helps you analyze the effectiveness of upsell offers and optimize campaigns for better ROI.

How to connect:

Step 1: In Advanced Settings, find the Google Analytics account section and click Connect to Google Analytics.
Step 2: Log in with your Google account if prompted.
Step 3: Select the correct Account, Property, and Measurement from the dropdown menus.
Step 4: Once selected successfully, the integration status will display “Google Analytics connected” along with your email address.
Step 5: Wait a few hours for events such as viewed, accepted, and rejected to start appearing in Google Analytics.

Once the integration is connected, your post-purchase upsell data will be tracked and displayed in the Analytics dashboard. You can review metrics such as Revenue, Upsell Conversion Rate, and AOV Uplift to evaluate your campaign performance and optimize your offers.

Tip:

Make sure the selected property in Google Analytics corresponds to the store you want to track.
Use this data to see how many customers accept upsell offers and which campaigns perform best.

2. Translation

The Translation feature allows you to customize and manage the text displayed in the widget for different languages, helping provide a more localized shopping experience for your customers.

You can translate common labels and button texts, such as:

Subtotal
Shipping
Taxes
Total
Discount
Quantity
Add to Cart
See more / See less
Copy

To configure translations:
Step 1: Navigate to the Translation section in the Settings menu.
Step 2: Select the target language from the dropdown menu.
Step 3: Enter the translated content for each text field.
Step 4: Click Save to apply the translations on the storefront.

Note: Certain dynamic texts, such as “Buy now” and “Decline offer”, will be automatically translated based on the customer’s language settings.

3. Debug mode

The Debug mode option is used for testing and troubleshooting the Post Purchase offer on the live store.

When customers complete the checkout payment step, the Post Purchase offer from the app may appear before they are redirected to the order confirmation page. Normally, after a short period of time, the checkout flow will continue and redirect customers to the Order Detail / Thank You page.

By enabling Debug mode, the Post Purchase page will remain visible and will not automatically redirect to the order confirmation page. This allows your team to inspect the Post Purchase offer, check the display, review console information, and troubleshoot any issues if needed.

When to use Debug mode:

When you need to inspect the Post Purchase offer on the live store.
When you need more time to check the offer layout or behavior.
When you need to review additional information in the browser console.
When troubleshooting display or setup issues related to Post Purchase.

Note: This option is mainly for testing and debugging purposes. We recommend disabling Debug mode after completing your checks to keep the normal checkout flow for customers.