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Track Performance with Analytics

Your analytics dashboard is your revenue scoreboard. Every upsell you run is tracked here so you can see exactly how much extra money your store makes after checkout โ€” no guessing, just data.

1. Dashboard Overview

  • Extra Revenue Earned After Checkout โ†’ The total additional revenue your upsell offers have generated. ๐Ÿ’ก Emphasize: This is new money on top of your normal sales. โš ๏ธ All revenue data is accurate but may appear with a short delay (up to a few hours).

  • Upsell Conversion Rate (%) โ†’ The percentage of customers who accepted your upsell out of all who saw it. Formula: (Accepted รท Viewed) ร— 100.

  • AOV Uplift (%) โ†’ The percentage increase in your Average Order Value driven by upsells. Formula: (Upsell value รท Base order value) ร— 100. Example: Base AOV $100, upsell adds $15 โ†’ +15% uplift.

2. Key Metrics Explained

  • Rule Impressions How many times your upsell offers were shown to customers. (Like ad impressions โ€” more views = more chances to convert.)

  • Rule Activations How many times your upsell rules were triggered based on conditions (e.g., product bought, order value). (Each activation = your rule was applied in a session.)

  • Upsell Items Added The total number of products customers accepted from your upsell offers.

  • Median Accept Time (s) The median time (in seconds) customers take to accept an upsell offer.

    • Fast accept (e.g., 5s) = highly persuasive offer.

    • Slow accept (e.g., 25s) = discount or product may not be strong enough.

3. From Data to Action

  • Low impressions? Broaden your rule triggers.

  • High impressions, low conversion? Test new copy, bigger discount, or more relevant products.

  • High CR but low uplift? Try offering higher-value add-ons.

  • Long accept time? Simplify the offer or shorten countdown.

๐Ÿ”‘ Success Tip

Merchants who check their dashboard weekly and adjust just one element at a time (CTA, discount, product choice) often see a 20โ€“30% boost in upsell conversions within the first month.

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