1. What is Post-Purchase Upsell?

Post-Purchase Upsell (PPU) is your shortcut to instant extra revenue - without changing your checkout flow. Right after a customer completes payment, you get a final golden chance to show them an irresistible offer. 

Why it matters for your store:

• Boost Average Order Value (AOV) with one more item added after checkout.
• Increase Conversion Rate (CR) for upsell products.

• Capture new revenue that would otherwise be lost - all without disrupting the buying experience.

Example: A customer buys a $100 jacket. Right after checkout, you show them matching shoes with 15% off, only available now. Many will say “yes” - and just like that, your order jumps from $100 to $130.

2. Eligibility

To make sure your offers display correctly:

• Your store must be using Shopify Checkout Extensibility.
• Shopify Payments (or another supported provider) must be enabled.
• Works with all Shopify plans that support post-purchase extensions.
• Some orders may not qualify (e.g., subscriptions, Buy Now Pay Later, or gift card checkouts).

If your offer doesn’t appear, double-check the trigger conditions and eligibility settings.

3. Install & Activate the App

Step 1: Open the Shopify App Store. Search EcomRise Post Purchase Upsell → Click the Install button.

Step 2: Grant permissions → So the app can display offers, apply discounts, and track performance, and click the Install button.

Step 3: You will be redirected to the app dashboard. Please follow the Setup Guide and click the “Go to Shopify Settings” button to enable the app.

Step 4: In Shopify settings, select the EcomRise Post Purchase option and save the change.

Note: Complete the “Activate EcomRise Post Purchase on Thank You Page” step only if you want to create and display post-purchase rules on the Thank You page. You can also complete the “Connect Google Analytics” step if you want to track analytics data later. Both steps are optional.